Terms and conditions

Right of cancellation

As a consumer you have 14 days right of withdrawal when you shop at KartingBrakes.Com

 

The cancellation period expires 14 days after the day you received your item. If you have ordered several different items in one order, but they are delivered individually, the deadline runs from the day you receive the last item.

 

The deadline implies that you have 14 days from the receipt to let us know that you will regret your purchase. Please send an email to - kartingbrakes@outlook.com or use the standard withdrawal form that you find at the bottom of this page.

You cannot regret the purchase by refusing to receive the item without giving us notice at the same time.

If it is a specially constructed order and all concerned are aware that it is a "special order", the costumer has no right of cancellation.

Cancellation of a part of the purchase         

If you have purchased several items at KartingBrakes.Com, you have the option of returning one or more goods, even if they are purchased in one order.

Please note that you pay the return delivery costs.

Return

Once you have informed us that you will cancel your purchase, you have 14 days to return the items to us. You have to pay for the return costs, and you are liable if damage occurs during transportation.

 

Some items cannot be returned by standard mail. The cost of returning these goods is approximately the price of the delivery given on the invoice plus 20-50%.

No right of cancellation.

These agreements cannot be cancelled:

-Special orders

-Specially constructed orders.

Delivery of goods that are made to your specifications or have a distinct personal touch.

-Delivery of sealed goods / packaging and where the seal / packaging has been broken after delivery.

The item's condition when you return.

If the item has lost value and it is because you have used it different from the intended function, you can only get a portion of the purchase amount back. The amount you get back depends on the merchandise's commercial value, and in some cases the outcome can be that you only get the freight costs back. For example an open package of brake pads is placed equal to a used item and cannot be returned.

If a return delivery does not come KartingBrakes.Com in hand, the customer has the documentation obligation.

Refunds.

If you regret your purchase, you will get your money back. If the item is decreased in value, we deduct the amount that you are liable for. We will refund all payments received from you, but not shipping costs. We will refund the money with the same payment method that you used at the time of the purchase, unless we have agreed otherwise.  We may withhold payment until we have received the goods, unless you send us documentation of the return.

The return goods are sent to:

KartingBrakes.Com

Madsegyden 1

5700 Svendborg

Denmark

We only receive packages sent directly to the address.

Right of complaint.

When you shop at KartingBrakes.Com, the Danish sale of Goods Act is in force at the time in question.

This means that you have the right to complain for 24 months.

If your claim is justified, it means that you can either have the item repaired, exchanged, money back or get a discounted price, depending on the specific situation.

You must complain within "reasonable time" after you have discovered the defect. If you complain within two months after the defect is discovered, the complaint will always be in time.

If the complaint is justified, we will refund your (reasonable) shipping costs. The product must always be sent back in proper packaging.  When returning the item, please provide a detailed description of the problem.

Also remember to get a receipt for the shipment so we can refund your shipping costs.

The return address:

KartingBrakes.Com

Madsegyden 1

5700 Svendborg

Denmark

We only receive packages sent directly to the address.

Privacy Policy

We need the following information, when you are shopping with us:

B2C

Name, address, telephone number and email address.

B2B

Name, address, VAT / CVR nr., telephone number and email address.

We register and pass on the personal information that is necessary to deliver the product.

The personal information is registered at KartingBrakes.Com and stored for five years, after which the information is deleted.

We also collaborate with a number of other companies that store and process data. Companies treat information solely on our behalf and may not use it for their own purposes.

We only work with data processors in the EU or in countries that can provide your information with sufficient protection.

The data controller at www.kartingbrakes.com is KartingBrakes.Com.

You have the right to know what information we are dealing with about you.

If you believe the information is inaccurate, you have the right to have it corrected. In some cases, we are required to delete your personal data if you request it. It can e.g. be if your data is no longer needed for the purpose for which we should use it. You can also contact us if you believe your personal data is being processed in contrary to the law. Contact: kartingbrakes@outlook.com

Right to complain

If you, as a consumer, want to complain about your purchase, you must contact Tine Lindenskov by mail kartingbrakes@outlook.com. If you do not reach an agreement, you can send a complaint to:

Center for Klageløsning
Nævnenes Hus
Toldboden 2
DK-8800 Viborg
www.forbrug.dk

Order confirmation

A sales agreement with KartingBrakes.Com is considered concluded when the buyer has received a written order confirmation from KartingBrakes.Com. These sales and delivery conditions are published on www.kartingbrakes.com.

Prices.


KartingBrakes.Com prices are the current prices appearing on the website at the time you effect the purchase.


Delays


The customer must be aware that KartingBrakes.Com's subcontractors can cause a delay for a delivery to the customer. KartingBrakes.Com is not responsible for lacking deliveries from subcontractors and

KartingBrakes.Com is not responsible for delayed delivery under a quotation, if it is a force majeure, including war, civil rebellion, government acts or local authority intervention, fire, strike, lockout, export and / or prohibition on import or delay of supplies from subcontractors or any other incident that KartingBrakes.Com has a reasonable influence on.

In addition, goods from KartingBrakes.Com can be sold out and in this case a delay may occur, and the customer cannot obtain a compensation. KartingBrakes.Com will notify the customer if there is a delay and normally the customer has the goods according to the stated delivery times. Holidays occur during the year, which can also cause delays.

Indirect damage & product liability

The customer has full responsibility for using the product.

Product from KartingBrakes.Com has been developed for motorsport use, and should be used for race use only. They are not intended for use on public roads, and must, under no circumstances, be used on public roads.

Due to the nature of racing, KartingBrakes.Com is prevented from warranting or guaranteeing any behavior or performance of products sold by KartingBrakes.Com. Motorsports is considered inherently dangerous, and the use of products sold by KartingBrakes.Com for race use in motorsports / racing results in particular strains and uses over which KartingBrakes.Com has no control. 

No warranty or guarantee, express or implied, is made as to the ability of the products to protect the user from injury or death. By the use of the products sold by KartingBrakes.Com, the user explicitly assumes all said risks.


Disputes

Any dispute between customer and KartingBrakes.Com is dismantled under the current terms of sale and delivery and according to Danish law. The Copenhagen City Council must be present in the event of disputes.

Standard withdrawal form

The form is filled in and returned only if the right of withdrawal applies.

https://www.emaerket.dk/external-files/pdf/standardfortrydelsesformular.pdf

Terms of sale and delivery was updated on 14.02.2019.